Roy Douglas Benham -aka- Beth Nicole Gordon
Contact Details
Contact information, such as phone number, email and postal addresses are available upon request using the Online Chat.
Personal Statement
In the past I've had a passion for my work and now I'm looking for a new employer that can provide me a job where I can once again have a passion for my work and actively support my employer in everything I do.
I switched from Office work after 20 years into the Food Retail Sector, working initially in the Warehouse at Marks and Spencer, I transferred to the Food Hall, where I have been for more than 13 years.
Whilst enjoying working on the retail sales floor I am giving serious consideration to returning back to an office role.
I am now looking to further develop my career and find employment where I can feel that I can give consideration to moving into at least a middle management position at some point in the future, which I don't not feel is right for me in my current employment.
Whilst I have not had any recent office experience, I have still kept up computer skills with personal office suite projects. I have also assisted my current employers when such skills were required. I produced a store newsletter and posters for more than a year and have done this for my previous employers too.
I always aim for high accuracy and efficiency in everything I do, whether working on my own or as part of a team. I have always been punctual with a low absence record, a copy of which I can provide if requested.
Hobbies and Interests
I generally enjoy relaxing pastimes such as playing pool, walking, photography and watching motor sports.
I enjoy group company on coach holidays and spending time with my close friends.
Work Location
I have held a full clean driving licence, since 1989, however I do not currently have my own transport.
I have local access to buses and trains so can commute with relative ease and reliability.
Employment History - Current - Food Retail
Marks and Spencer
Customer Assistant - Food Sales Floor - since February 2010
Skills for: Till, Stocking and Date Rotation, Date Expiry Checking,
HHT notepad stock orders, waste/RTM product recording.
Experience of Ambient and Cold Chain sections.
Training of new staff on use of tills, hand held terminals and general procedures.
Display changes, following planograms, adapting displays to accommodate stock.
Accuracy & Availability stock checking.
Customer Service Desk, dealing with order placing, collections and returns, as well as dealing with complaints and transaction errors.
Also cover for Warehouse Operations as required.
Previous role
from 19th October 2009 until February 2010
Operations Assistant - Food Warehouse – Christmas Contract
Use of Scissor Lift with Food and Textile deliveries.
Managing delivery and resealing of delivery wagons.
Stocking of warehouse food shelves. Cardboard and Plastic bailing.
Ensuring trays and trolleys stacked tidy and correctly for return to depot.
Attending customers for Collect by Car sales. Courier delivery receipts.
Security Guard supervision for cash exchanges.
Previous additional role
from 28th January 2015 to 19th December 2016
Business Involvement Group (BIG): B.I.G. Representative.
Effectively a form of internal union representative, responsible for relaying information between Regional Departments, Managers and Store Staff, to aid the efficient distribution of new policies, etc.
Awarded Regional Representative of the Month for July 2015, for constant and relevant communication between the business and colleagues. Duties include production of the store newsletter.
Elected to Deputy Chair from 23rd July 2015, Acting Chair from June 2016, Chair from September 2016.
Employment History - Current - Self Employed
Benico Enterprises, Since 2003
Website design, Sole trader accounts, contract agreements and form designs.
Bonus Ball Plus and Lottery Syndicate administration.
Computer Servicing.
Current Projects online at benico.biz
Employment History - Previous - Part Time Voluntary
MyFarm - Facebook Application
April 2009 to March 2011 and June 2013 to December 2013
Company has ceased trading
Community Forum Moderator
Providing assistance to those with problems, in the 13+ public forum.
Working with other moderators as a team to share duties.
Promoting the application my means of Best Farm polls and Fan Site support. Design and maintenance of a fan website.
Post Opp Security Ltd, Halewood
4 September 2009 to 20 October 2009
Company has ceased trading
Accounts and Administration Manager
Providing Accounts Invoicing assistance, Web & Email support,
Advertising and review of CV's for job vacancies
Included training on Barclay Business Manager Software, including Sage.
Cats Protection, St Helens
2003 to 2006
Voluntary work, assisting my brother, the shelter manager
General Assistant
Home check visits, assisting with shop and re-homing duties,
General shelter care and cleaning.
Website production.
Employment History - Previous - Office - Legal Admin, IT & Accounts
Hattons Solicitors, St Helens,
April 2002 to May 2009
Company has ceased trading
Accounts Manager and IT Administrator
Client Matter transactions, Monthly reporting and reconciliation.
IT support and Case Management Database design.
Updating Website content
Canter Levin & Berg Solicitors, Liverpool,
November 1994 to April 2002
Senior Accounts Clerk and IT Administrator
Client Matter transactions. Bank reconciliation.
Telephone system administration
Deacon Goldrein Green Solicitors, Liverpool,
August 1989 to October 1994
Employer ceased trading
Administration Clerk
File opening and archiving
Post room duties and deliveries
Qualifications
1992 - Old Swan College, Night School
GCSE - Grade B - English Language
1989 - Highfield Comprehensive School
GCSE - Grade B - Mathematics
Others: 2 x Grade C, 2 x Grade D, 2 x Grade E
(including: English Language, Art, Chemistry)